Oasisloto игнорирует подтверждение выплаты

I ordered a payout 2 weeks ago on this site and all this time my requests have been hanging unprocessed. According to the terms, it is written that payments take up to three days. I tried to withdraw both to a card and to crypto. Online support on the site has disappeared completely, although before that there was a button to contact them. I try to write to the support contacts by email, they ignore me

Where it says "cancelled" I cancelled it myself.

Friend, you are not the only one, I have 300 tons of gr., the deposit is stuck there, 45 tons. 10 were withdrawn a long time ago, it stood at 25 thousand on cards and 10 were withdrawn to FTN, I transferred to kvitutm to FTN and stupidly I don't care

I surfed the net, they don't have a license

I don't know what to do