Rajabets Casino - Аккаунт игрока заблокирован.

My account got suspended for no reason what is this my winning amount is gone. I am not able to log in it shows inactive after verification they said they block my acccount due to some risk factors how silly.not a trustworthy casino this is. My money is gone

Hello Akhila,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you accumulated your balance with or without an active bonus?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru. Alternatively, you can post it here.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

I have no active bonus or wagering

Thank you for your reply, Akhila. Did the casino specify the risk factors? Could you please forward me the communication between you and the casino?

Dear Akhila,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.