BetChain Casino — общее обсуждение

People I won up to 3000 euros at this casino, but they didn't verify my account, hesitated until I gambled away the whole profit, keep your hands off this casino, I uploaded the necessary documents, they always have invented something new, and when I described the whole thing in the chat, they blocked my account, I would not recommend the casino to anyone

Leute ich habe bei dieser casino bis auf 3000 Euro gewonnen ,aber die haben mein Konto nicht verifiziert,so lange gezögert bis ich das ganze Gewinn verspielt habe ,lass die Finger Weck von dieser casino ,habe die erforderliche Dokumente so hochgeladen ,immer wieder haben sie was neues erfunden ,und wo ich im Chat dan das ganze so geschildert habe ,haben sie mein Konto gesperrt ,ich würde die casino niemanden empfehlen

Hello, it's a shame you gambled away your winnings. 🙁

This one has a very good reputation, hence I'd find it difficult to believe they prolonged KYC on purpose. Would you like to share more details, please?

Why do you think they didn't verify your account? Have you provided everything they asked for?

UNBELIEVABLE!!

I've been trying to reach someone for DAYS now and NOTHING happens!!!

How can a scam casino have a good rating?

DON'T PAY OUT AND DO NOT REGISTER!!!

UNGLAUBLICH!!

Versuche jetzt schon TAGE jemanden zu ereichen und es passiert NIX!!!

Wie kann ein Scam Casino eine gute Bewertung haben?

DIE ZAHLEN NICHT AUS UND MELDEN SICH NICHT!!!

I'm sorry to say that, but missing live chat doesn't mean the casino is a scam. It must be hard but try to stay calm and patient. During the verification process, cooperation is usually the easiest way. So, I hope they will get back to you soon.

Allow me to share here our point of view:

"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you."

Radka that's nonsense 😉

If there would be a payout, all well and good would need 14 days.

MAX 48 hours 'with veri is specified there....

I've been waiting MUCH longer!

Try to reach someone there ^^ The whole thing is impossible because NO ONE answered even once

I mean what kind of support is this?

It's NOT SUPPORT, but I call support something else😉

Ps: You can only work together if someone answers!

Radka das ist Quatsch😉

Wenn da stehen würde eine Auszahlung brauch 14 Tage alles schön und gut.

MAX 48std ´mit veri ist da angegeben....

Ich warte schon WESENTLICH länger!

Versuch mal jemand da zu erreichen ^^Das ganze ist unmöglich da KEINER auch nur 1 mal geantwortet hat

Ich meine was ist das für ein Support?

KEIN SUPPORT ist das ja aber Support nenn ich was anderes😉

Ps:Zusammen arbeiten kann man nur wenn einer/eine mal antworten würde!

I think you should read my post again. 🙂

Then check your complaint - did you see the timer set to 12 days? I'm sorry, you have to wait, as I explained.

But, I agree with the P.S.!

Ok Radka but I can already tell you they don't answer😉

Not here ,LCB no reply,ASK no reply etc..

Ps: I submitted the case after waiting for days, i.e. the timer should go back a few days...

Why wait 12 days when the whole thing happened much earlier?

Ok Radka aber ich kann dir jetzt schon sagen die antworten nicht😉

Hier nicht ,LCB keine Antwort,ASK keine Antwort usw..

Ps: den Fall habe ich nach Tagelangen warten eingereicht sprich der Timer müsste paar Tage zurück gehen...

Wieso 12 Tage warten wenn das ganze schon wesentlich früher passiert ist?

Radka I give up the whole thing makes me sick!

You are so lucky and everyone is happy and then you get scammed.

It really doesn't get any harder, but dealing with it any further just makes me sick.

I hope someday karma hits her!

Thank you anyway, I have to deal with it now that I can explain to my wife, kiddies, etc. that the money will not be paid to me.

For me the topic is closed and please release my rating

Radka ich gebs auf das ganze macht mich krank!

Da hat man schon so ein Glück und alle freuen sich und dann wird man gescammt.

Härter gehts echt nicht mehr,aber sich damit noch weiter auseinander zu setzen macht mich nur krank.

Ich hoffe irgendwann trifft sie das Karma!

Danke trotzdem ich muss jetzt erstmal damit klar kommen das ich meiner Frau,Kiddies usw erklären darf das mir das Geld nicht ausgezahlt wird.

Für mich ist das Thema erledigt und bitte meine Bewertung freigeben

Come on, don't give up that easily. When a casino tries to hold money from me I bother them as much as possible 😆 no matter what the amount is, don't give casinos easy money. For reference, there was one casino that took more than 3 months to pay me, just so you know it can take a really long time for something to be solved.

I see this casino falsely accused a player of creating multiple accounts and they voided his balance, they have history of making false accusations to void balances. If you were not playing with bonus funds they don't really have an excuse to hold your funds, also it's mentioned on the guru review that they forbid certain betting patterns, too many signs, sketchy to say the least, but don't give up, fight them as much as possible, they would be happy if you gave up that easily on your funds

Radka I don't think anything else will happen, no answer today 🙁

Radka ich denke nicht das noch was passieren wird auch heute keine Antwort 🙁

Hello.

Uhm, I see so you already tried to get yourself some help. What can I say, I'm sorry it ended up so badly.

To your question, I checked your post in the complaint thread, and I am sure you forgot to mention any date. Even I have no clue when it all started. The team simply had no chance to set the usual timer.

If you are still interested, update the complaint properly, please.

I also think you should fight a bit.

I would also recommend explaining when it all started, at least here on the forum. I'll update the complaint for you. Keep kicking!

How everything began is simple😉

Deposited €30 and had 2 extremely good hits

1008€ and one with 448€

From then on there was no more support or anything else...

They are now trying to reach someone from all sides without a chance. LCB, ASK, Casinoguru and Casinomeister have all tried.

Think the casino is dead and nothing will happen there anymore

Wie alles began ist einfach😉

Habe 30€ eingezahlt und 2 extrem gute Hits gehabt

1008€ und einer mit 448€

Ab da war stille kein Support mehr oder sonstiges...

Von allen seiten versuchen sie mittlerweile da jemanden zu erreichen ohne Chance.LCB,ASK,Casinoguru und Casinomeister haben es alle versucht.

Denke das Casino ist tot und da wird auch nix mehr passieren

@ Radka it's slowly starting to happen that you know what's going on 😉

The next one is here and doesn't get his money I won't post the link to the competition here...

Exactly the same as me

I HOPE this scam casino gets blacklisted immediately or at least a warning goes out to everyone!

@ Radka so langsam fängt es an das man weiss was abläuft😉

Nächster ist da und bekommt sein Geld nicht link zur Konkurrenz poste ich hier nicht...

Genau das selbe wie bei mir

Ich HOFFE das dieses Scam Casino sofort blacklisted wird oder zumindest eine Warnung raus geht an alle!

Radka the live support is online only to help because no one wants to...

They say the risk department will be there tomorrow and as always there is no timeline..

Radka der Livesupport ist online nur helfen will da keiner...

Die sagen morgen ist das Risk Department da und eine Zeitangabe gibt es wie immer nicht..

At your review I see that they accept players from Australia, but not licensed in Australia. Is is safe to play? I have normal experience with the casino with the same description.

When the casino was established? Any no deposit bonuses to try Betchain?

I see your point, but there's another perspective: no one here will update the casino's rating untill players keep start submitting complaints proving the casino unfair. 🙁

Try to think about it this way. 🙏

So, thanks for doing the right thing.