Ледяное казино - лохотрон? (Страница 10)

I know that waiting is sometimes quite annoying, especially when money is involved. 

However, if your case has not moved anywhere, in that situation I would recommend, as mentioned above, to file a complaint. 

Are you going to go for it or do you feel you will wait a little bit ?

How do I register the complaint? Yes, I want to make a complaint

Como registo a reclamação? Sim quero fazer a reclamacao

Hello!

Just use this link: https://casino.guru/complaints/create

Please be ready to cooperate with the Complaint Team once you're ready.

To get a better idea of what to expect, keep in mind this guide called: Complaint Resolution Information and Instructions

Thank you!

It's not just a matter of waiting, being patient and delaying the withdrawal for players from South America.

Deliberately this casino allows 2 or 3 withdrawals, later the withdrawals start to give errors, they are rejected, they are not just pending, until they block you in the chat, including blocking the account of some players. It is a standard modus operandi for all players, the rating must be downgraded, this casino must be reported, it acts with flagrant bad faith.

Não é só questão de aguardar, ser paciente e demorar o saque para jogadores da america do sul.

Deliberadamente esse casino permite 2 ou 3 saques, posteriormente os saques passam a dar erros, são rejeitados, não ficam apenas pendentes, até te bloquearem no chat, inclusive bloqueando a conta de alguns jogadores.É um modus operandi padrão para todos os jogadores, a nota deve ser rebaixada, esse casino tem que ser denunciado, age com flagrante má fé.

Hey there!

Then I suggest submitting a complaint through the licensing authority too.

https://casino.guru/licensing-authorities/curacao-license

I made a withdrawal request and it keeps coming back and they don't explain what is happening....Ice casino

Fiz pedido de saque e fica voltando e eles não explicam o que está acontecendo....Ice cassino

Hey, how long has your situation been going on that your withdrawal keeps coming back to you. Do you already have a verified casino account ? Have you had any successful casino withdrawals in the past ? 

However, I think a response from the casino would be useful in this case so that we know why this is happening and why your money keeps coming back. 

I will wait for the answer.

Hi, I would ask you to keep the conversation about this casino in the casino to which it belongs and thus here: https://casino.guru/moonwin-com-casino-review#tab=js-tab-discussion , because you are writing to a completely different casino with which your post has nothing to do. 

However, as for what you write, I think it is quite related to RTP and I will post a guide to this topic: https://casino.guru/learn-about-games-of-chance-rtp-variance

However, it would probably be necessary to have some evidence because according to what you described it is not an unusual situation because the casino always has an advantage over the player in a long run. 

I will wait for your response.

Did you get your money in the end or not?

Dostal jste se nakonec ke svým penězům nebo ne?

Hello, do you have a problem with selection in this casino even when you ask? What happened if I may know?

Could you please describe a little more so that I have some insight and try to help if possible?

Ahoj, máš problém s výberom v tomto kasíne aj ty keď sa pýtaš ? Čo sa udialo ak smiem vedieť ?

Mohol by si prosím popísať trošku viac aby som mal nejaký prehľad a pokúsil sa pomôcť ak to bude možné ?