Платформа PGOOPP не выплачивает выигрыши победителям

Good evening, the PGOOPP platform does not pay winners, I tried to withdraw several times, they blocked my withdrawal and are looking for reasons not to pay!

Boa noite, a plataforma PGOOPP não paga os ganhadores, tentei sacar diversas vezes, bloquearam meu saque e estão procurando motivos para não pagar!

Hello, for a start I would like to ask you if you could share the url of the casino with me because I didn't find it in our system.

Regarding your situation, did you also find out why this occurred and why they don't want to pay your money? Did you play with any bonus? Did you have to provide the casino with documents? 

I will wait for the answer.

Boa noite

https://pgoopp1.com/

I played without bonus, deposited and won in the pragmatic game. Here are the screenshots

Boa noite

https://pgoopp1.com/

joguei sem bônus, depositei e ganhei no jogo da pragmátic. Segue os prints

Well, tell me, did you have to send any documents and how long have you been waiting for your withdrawal? 

Also thank you for the url address and we will try to review the casino in the future. 

They didn't ask me for any documents, they blocked the withdrawal option and claimed that there had been an error in the pragmatics game.

Não me pediram documentos, bloquearam a opção de saque, e alegaram que ouve um erro no jogo da pragmátic

That was about 4 days ago

Isso faz uns 4 dias

And you haven't learned anything new since then, have you? Did they tell you what the specific problem is with the pragmatic games and if anything will change? Anyway, I'm not sure if it would have any impact on your withdrawal, unless they investigated your gameplay. 

I'd wait a while to see if anything changes and if not, I'd file a complaint.

There's no problem, it's just their excuse for not paying

Não tem problema algum isso eh desculpa deles para não pagar

If you mean that you can't move on and deal with the casino like I said, you can open a complaint and our team will try to help you. 

Feel free to go ahead if you don't see any other way. But since we give casinos 14 days to pay a player, that's why I said to be careful because it probably won't go anywhere before then.