Raging Bull Slots Casino - Игрок не доволен услугами казино.

I keep getting the run around with my withdrawal. I put in a request on the 21st of July and it got approved on the 29th. I been waiting and today they told me it was going to hit my account today the 12th. Still nothing. Any ideas?

Dear Byron,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience. Was this your first attempt for a withdrawal? Have you received any confirmation from the casino regarding successful KYC verification?

Please, forward any relevant communication between you and the casino to kristina.s@casino.guru.

Additionally, I would like to point out, that Raging Bull Slots is one of the casinos which has long waiting payout times. You can read more about it in our review about this casino here:

https://casino.guru/raging-bull-slots-casino-review

„The whole casino group targets mainly United States and Canada. Because of this, all of the casinos in this group casinos share two specific traits – lower withdrawal limits per week and long waiting payout times. You should expect the first withdrawal to take a long time (in some cases even one or two months)."

„That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. If you have the option, we recommend using Bitcoin or Neteller payments, which are more reliable and somewhat faster."

Nevertheless, I believe we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

This is my second withdrawal and the first one took a while as well but not this long. They did send me a verification saying that the withdrawal was approved

Could you please forward it to me (if possible)? My email address is kristina.s@casino.guru.

Just did

Thank you very much Byron for your email. I will now transfer your complaint to my colleague Viliam who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Thank you

How was he going to contact me?

Hello Hittnsauce,

I looked at your complaint and will do my best to help you. I would like to invite Raging Bull Slots Casino into this conversation. Can you please specify what is the problem with player’s withdrawal?

Its day 11 and their website says instant withdrawal through bitcoin. This is my second withdrawal and this one is taking longer

The question was meant for Casino, let's wait for their reply.

Hey All,

The payment went out as Bitcoin on Friday and should have arrived by now.

Let us know, as far as I can see all should be well.

Best,

Nick and Raging Bull

Dear Hittnsauce,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.