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ggbet withdrawal too slow. Usually the money will be transferred to my account in 1, 2 hours.

Dear tantien21111999,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

ggbet payment is too slow

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Withdrawal code:

ac85e382-95c2-4269-aee9-531a4a30f1b8

ggbet has not confirmed my withdrawal request yet

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Hello, tantien21111999

Not sure what we can help you with.

The withdrawal transaction was created on 10.04.2023 16:59:09 (UTC)

The withdrawal was confirmed on 10.04.2023 17:09:43 (UTC)

10 minutes after creation. What is wrong?

Regards

Usually, it takes me 10 minutes to receive the money. It's been too long and the money still hasn't been transferred to my account. I am in need of money because my brother has an accident. I need that money to get into the hospital. Can you help me transfer money quickly

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Dear tantien21111999,

Have you received your withdrawal from the casino yet?

Dear tantien21111999,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.