24betting Casino - Выход игрока задерживается.

Hello team ... From last one week have lost almost 75k but yesterday I just won 4250 but thy are not crediting to my account and saying that there is issue with bank servers ... really its annoying thing for me ...pls help me with withdrawal amount as I needed very badly .

Hello khguru17,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 24betting Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

hello

Yes - there have been on-off delays with banks across India last couple of days

This is a well known problem across all Indian Banks, which i am sure this customer is aware

This is beyond our control.

What would he like us to do? Magic maybe?

Regardless his withdrawal was approved and i believe is has also now been processed and he has received it according to our records.

This is just pure impatience.

Please close this complaint, as there is nothing left to discuss or resolve.

Thanks

Dear khguru17,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected for the above mentioned reason.